Terms
Last updated: 20 October 2026
1. Who we are
Mirastela (mirastela.com) is operated by Something Digital d.o.o., Gračanska cesta 127c, 10000 Zagreb, Croatia, OIB (tax ID) 50480964887 (“we”, “us”). Contact: [email protected], phone +385 98 771 117 (email is the fastest way to reach us).
These terms apply to everyone who uses mirastela.com and to every purchase made on it. By placing an order you confirm that you have read and accept them.
2. What Mirastela offers
Mirastela calculates astrological charts from the birth data you enter (date, time and place of birth) using astronomical ephemerides, and writes personal texts about them. We offer:
- Free content: daily horoscopes for each sign and a short summary of your natal chart.
- One-time digital products: the full natal chart report, the compatibility (synastry) report with a partner, the yearly forecast, the natal chart of a child, and bundles of these products.
- Subscription: the personal astrological calendar (a daily rating and short tip in your phone calendar) together with a weekly personal horoscope by email.
The texts are written with the help of artificial intelligence, based on the calculated positions of the planets.
3. Entertainment and self-reflection, not advice
Astrology is not a science and our content cannot predict events. Everything on Mirastela is meant for entertainment and self-reflection. It is not medical, psychological, legal, financial or any other professional advice, and you should not base important decisions on it. If you need such advice, please contact a qualified professional.
4. Who can buy
You must be at least 18 years old to buy on Mirastela. When you enter the birth data of another person (a partner or a child), you confirm that you are allowed to do so. For a child’s chart, you confirm that you are the parent or legal guardian.
5. Prices and payment
All prices are shown in the currency displayed before you place the order and include VAT. The price that applies is the one shown at the moment of your order.
Payments are processed by our payment partner Stripe, through its Link service, which acts as the reseller (merchant of record) for purchases on Mirastela. Stripe handles the payment, sales tax and the receipt, and its terms also apply to the payment. Your card details are entered only on Stripe’s pages and are never seen or stored by us. Your bank statement may show the purchase as “LINK.COM* MIRASTELA”.
Gift codes: you can buy a birth chart or the bundle for someone else. You get a one-time code valid for 12 months from purchase. We supply the product when the recipient uses the code and enters their details. As long as the code has not been used, you can withdraw from the purchase within 14 days and we refund the full amount. The code cannot be exchanged for cash.
6. Delivery
Digital products are prepared automatically after payment. You receive a link to your report by email, usually within a few minutes, and you can also open it in your browser. If you have not received anything within 24 hours, please check your spam folder and then write to us.
7. Right of withdrawal for digital content
As a consumer in the EU you normally have the right to withdraw from an online purchase within 14 days without giving a reason.
Our products are digital content that is not supplied on a physical medium. We start preparing them immediately after payment. Before paying, you expressly agree that delivery starts immediately and you acknowledge that you lose your right of withdrawal once the content has been supplied (Article 16(m) of Directive 2011/83/EU and the national laws implementing it).
The same applies to the first period of a subscription: the calendar and the first horoscopes are supplied immediately.
8. Refunds
Your consumer rights in the case of faulty digital content remain fully in place. In particular:
- The report was not delivered or does not work: write to us and we will deliver it or, if we cannot, refund you in full.
- Wrong birth data: if you made a mistake in your birth data, write to us within 14 days of the purchase and we will prepare the report again with the correct data, free of charge, once per order.
- Charged twice or by mistake: we will refund the extra payment in full.
When you are entitled to a refund, we pay it back to the original payment method without undue delay and at the latest within 14 days of the day you tell us.
9. Subscription and cancellation
- The subscription renews automatically: the monthly plan every month, the yearly plan every year, at the price shown when you subscribed, until you cancel it.
- You can cancel at any time, with the link in any of our emails, in your account, or by writing to us. Cancellation takes effect at the end of the period you have already paid for, and you keep access until then. Paid periods are not refunded proportionally, unless the law requires it.
- Before a yearly plan renews, we send you a reminder by email.
- If we change the price of the subscription, we inform you at least 30 days in advance. The new price applies only from the next renewal, and you can cancel before it takes effect.
10. Your account and email
Your reports are linked to the email address you enter. Keep access to that email address, because we send your reports and login links there. Email links to your reports are personal: anyone who has the link can open the report.
11. Intellectual property
The texts, design, software and calculations on Mirastela belong to us or our licensors. You may use your reports for personal purposes, print them and share them with people close to you. You may not resell them or publish them commercially. The source code of the Mirastela software is published under the AGPL licence on GitHub.
12. Liability
We prepare our content carefully, but we cannot guarantee that the calculations and texts are free of errors or that the service will always be available without interruption. To the extent permitted by law, we are not liable for decisions you make on the basis of our content. This does not limit our liability for intent or gross negligence, or any rights you have as a consumer under mandatory law.
13. Complaints
You can send a complaint to [email protected] or to our postal address. We confirm receipt and reply in writing within 15 days. If we cannot resolve the dispute together, you may turn to the Mediation Centre of the Croatian Chamber of Economy (Centar za mirenje pri Hrvatskoj gospodarskoj komori, Rooseveltov trg 2, 10000 Zagreb, [email protected]), the out-of-court consumer dispute resolution body competent for our company, or to the competent court. If you live in another EU country, the European Consumer Centre in your country also helps for free with cross-border disputes.
14. Applicable law
These terms are governed by Croatian law. If you are a consumer living in another EU country, you keep the protection of the mandatory consumer law of your country.
15. Changes
We may update these terms when our services or the law change. The version published on this page at the time of your order applies to that order. We inform subscribers of important changes by email in advance.